Before proceeding - please determine where your ChoiceMail is installed. The default location is C:\Program Files\DigiPortal Software\CMEnterprise

Step 1) Use the installer to install ChoiceMail on the new machine in the same folder as the old one. IMPORTANT: If you are moving from 32bit to 64bit system - the default location for the installer may change - please ensure that you are installing in the same location you had on the old computer.

Step 2) Stop the ChoiceMail servers on the old machine

Step 3) Copy the entire contents of the ChoiceMail folder on your old machine to the folder on the new machine where ChoiceMail was installed

Step 4) Update your network configuration (including firewall, mail server, and MX records if necessary) to reflect any changes in IP addresses due to the change in machine

Step 5) Make sure you prepare your Exchange server to receive mail on port 26 (for Exchange 2010 and later - please se comments below)

Step 6) Start ChoiceMail Enterprise on the new machine

IMPORTANT: If you are moving to Exchange 2010 and later:

Exchange 2010 and up has a slightly different network configuration options when it comes to the SMTP connectors.

Each connector not only has a port to listen on, but also a list of IP addresses or address ranges to ACCEPT connections from. If you open the properties for an SMTP connector - you will find that list in the bottom half of the window. You have to add the IP addresses that you want to allow to connect to that connector.

If you are trying to let ChoiceMail to connect to that Exchange server on the same computer - please add 127.0.0.1 and the local IP of that computer to that list.

In addition - there is the security/access tab where you select which users can or cannot connect to this connector. For ChoiceMail and any general mail receive connector - you have to have ANONYMOUS checkbox checked. This is the first one at the top of the list. If unchecked, ChoiceMail or mail from the Internet will not be accepted through that connector.

You usually have 3 default connectors.

a) The default Internet connector. This one has Anonymous access properly checked and will accept outside network ranges

b) FAX connector - this one is only used if you use FAX services on this Exchange server and it will accept connections from 127.0.0.1 only (best to disable this connector altogether)

c) Internal connector which will accept connections from local networks but only for authenticated users.

Best way to proceed is to change all three to listen on port 26 (if that's what you have in ChoiceMail) and make sure that you add your local IP address and 127.0.0.1 to the Internet connector (the one with anonymous access). The FAX connector can be disabled.